Legal

Terms of Service

Last updated: January 1, 2026

These Terms of Service govern your use of InfluQa's platform and services.

1. Acceptance of Terms

By accessing or using InfluQa ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

2. Description of Service

InfluQa is an influencer marketing platform that connects brands with content creators. The Platform facilitates campaign creation, influencer matching, content collaboration, and secure payment processing.

3. User Accounts

3.1 Account Creation

To use the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Eligibility

You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you meet this requirement.

4. User Conduct

You agree not to:

  • Use the Platform for any illegal purpose
  • Post false, misleading, or deceptive content
  • Infringe on others' intellectual property rights
  • Harass, abuse, or harm other users
  • Use fake followers or engagement manipulation
  • Spam or solicit other users without permission
  • Attempt to gain unauthorized access to the Platform

5. Influencer Obligations

As an influencer, you agree to:

  • Provide accurate information about your audience and metrics
  • Deliver content as agreed in campaign contracts
  • Disclose sponsored content as required by law (FTC guidelines)
  • Maintain professional communication with brands

6. Brand Obligations

As a brand, you agree to:

  • Provide clear campaign briefs and expectations
  • Pay influencers as agreed in contracts
  • Respect influencer creative direction and rights
  • Provide timely feedback on deliverables

7. Payments and Fees

7.1 Platform Fees

InfluQa charges a service fee on all transactions. Current fee structure is available on our Pricing page.

7.2 Payment Processing

All payments are processed through secure third-party payment processors. InfluQa uses escrow services to protect both parties.

7.3 Refunds — InfluQa credit only

InfluQa does not issue refunds to your card, bank account or original payment method. If an order is cancelled, the amount you paid is returned to you as InfluQa platform credit.

An order is cancelled when the creator declines it, when the creator does not accept it before the acceptance deadline, when a scheduled post cannot be published, or when submitted content fails review. In each case the order amount is credited to your InfluQa balance automatically — you do not need to request it.

Platform credit can be spent anywhere on InfluQa and can be withdrawn from your balance subject to the withdrawal minimum. Orders paid with InfluQa Coins are returned as Coins.

Platform fees are non-refundable except as required by law. Nothing in this section limits any statutory right you may have that cannot be waived under the law that applies to you.

8. Intellectual Property

8.1 Platform Content

All content, features, and functionality of the Platform are owned by InfluQa and protected by copyright, trademark, and other intellectual property laws.

8.2 User Content

You retain ownership of content you create. By posting content, you grant InfluQa a license to display and distribute it on the Platform.

9. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. INFLUQA DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFLUQA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

12. Indemnification

You agree to indemnify and hold harmless InfluQa from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

13. Termination

InfluQa may terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Platform will immediately cease.

14. Governing Law

These Terms shall be governed by the laws of the State of California, United States, without regard to conflict of law principles.

15. Changes to Terms

InfluQa reserves the right to modify these Terms at any time. We will notify users of material changes via email or Platform notification. Continued use after changes constitutes acceptance.

16. Contact Information

For questions about these Terms, please contact us at legal@influqa.com.