This Privacy Policy explains how InfluQa collects, uses, and protects your personal information.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email, username, password)
- Profile information (bio, location, website, social media links)
- Payment information (processed securely by third-party providers)
- Communications (messages, support requests, feedback)
- Campaign content and deliverables
1.2 Information Collected Automatically
When you use the Platform, we automatically collect:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Analytics data (traffic sources, user behavior)
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from:
- Social media platforms (when you connect your accounts)
- Payment processors
- Analytics providers
- Marketing partners (with your consent)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform
- Facilitate connections between brands and influencers
- Process payments and transactions
- Send transactional communications (confirmations, updates)
- Provide customer support
- Personalize your experience
- Analyze usage and optimize performance
- Prevent fraud and ensure security
- Comply with legal obligations
3. How We Share Your Information
3.1 With Your Consent
We share information with your consent, such as when you:
- Create a public profile visible to other users
- Apply to campaigns (sharing profile with brands)
- Connect social media accounts
3.2 Service Providers
We share information with third-party service providers who help us operate the Platform:
- Payment processors (Stripe, PayPal)
- Cloud hosting providers (Cloudflare)
- Analytics services
- Customer support tools
- Email service providers
3.3 Legal Requirements
We may disclose information if required by law or to protect rights, safety, and property.
4. Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account at any time. We will retain certain information as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (SSL/TLS)
- Secure data storage
- Regular security audits
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Export your data (data portability)
- Object to processing
- Withdraw consent
- Opt-out of marketing communications
To exercise these rights, contact us at privacy@influqa.com.
7. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Keep you logged in
- Analyze traffic and usage
- Deliver relevant content
You can control cookies through your browser settings.
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies separately.
9. International Data Transfers
InfluQa operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
10. Children's Privacy
The Platform is not intended for children under 18. We do not knowingly collect information from children under 18. If we learn we have such information, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes via email or Platform notification. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy questions or concerns:
For EU users, you may also contact our Data Protection Officer at dpo@influqa.com.